ChargeLogic Connect Discontinuation: Transition to ePay

As of September 30, 2024, ChargeLogic Connect will officially discontinue several core features crucial to payment processing. This change affects businesses that have relied on ChargeLogic Connect for their payment needs. To ensure a smooth transition and continued operational efficiency, we recommend replacing ChargeLogic Connect with ePay, a comprehensive and integrated payment solution designed for Microsoft Dynamics 365 Business Central.

What’s Changing with ChargeLogic Connect?

ChargeLogic Connect will no longer support the following core features after September 30, 2024:

Click to Pay: Streamlined online payment directly from emailed invoices.

Payment Portal: Self-service platform for customers to view and pay invoices.

E-Commerce: Integration for processing payments on online shopping platforms.

Gift Cards: Management and processing of gift card transactions.

Secure Remote Storage: Secure storage of payment information to ensure PCI compliance.

With these critical features being discontinued, businesses must seek a reliable alternative to avoid disruptions in their payment processing systems.

Why ePay is the Ideal Replacement

1. Robust Payment Processing Options

ePay offers a comprehensive range of payment methods, including credit cards, debit cards, ACH, and checks. This flexibility ensures that businesses can continue to accept various forms of payment, accommodating all customer preferences.

2. Advanced Click to Pay Functionality

ePay includes an efficient Click to Pay feature that allows you to embed payment links directly in invoice emails. This makes it easy for your customers to pay invoices quickly and securely, replicating and improving upon the functionality you previously relied on.

3. Modern Payment Portal

With ePay’s Payment Portal, your customers can manage their invoices, update payment information, and make payments in a self-service manner. This portal enhances customer convenience and streamlines payment management.

4. Seamless E-Commerce Integration

ePay supports seamless integration with e-commerce platforms, allowing you to continue processing online payments without interruption. This ensures that your online store remains functional and efficient, maintaining a smooth shopping experience for your customers.

5. Gift Card Processing

ePay offers robust support for gift card transactions, allowing you to continue offering gift cards as part of your payment options. This feature helps you maintain a popular payment method for your customers.

6. Enhanced Security and Compliance

ePay is PCI compliant and employs advanced encryption and tokenization to protect sensitive payment data. This ensures that your payment processing meets the highest security standards and protects both your business and your customers.

7. Seamless Integration with Dynamics 365 Business Central

ePay integrates directly with Microsoft Dynamics 365 Business Central, providing automatic synchronization of payment and sales data. This integration reduces manual data entry, minimizes errors, and streamlines financial operations.

8. Comprehensive Reporting and Reconciliation

ePay offers expansive reporting tools and real-time data access through its online portal. This feature helps you monitor payment processing, reconcile transactions, and manage your financial data efficiently.

Conclusion

As ChargeLogic Connect phases out key features on September 30, 2024, transitioning to ePay is essential for maintaining uninterrupted and efficient payment processing. ePay offers a modern, integrated solution that addresses and exceeds the capabilities of ChargeLogic Connect, ensuring your business continues to operate seamlessly.

For more information on transitioning to ePay, or to get started with your setup, contact our support team today. Embrace ePay to enhance your payment processing experience and keep your operations running smoothly.

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